FAQ
FREQUENTLY ASKED QUESTIONS
Your Guide to the VIANOVA Experience
COMPATIBILITY & CONNECTION
Q: What vehicles are compatible with VIANOVA?
A: VIANOVA is designed to work with 98% of factory-wired Apple CarPlay and Android Auto vehicles. If your vehicle already supports wired CarPlay or Android Auto, VIANOVA will enable wireless functionality.
Q: What platforms does VIANOVA support?
A: VIANOVA supports Apple CarPlay and Android Auto, allowing your vehicle’s existing infotainment system to operate wirelessly without changing how you use it.
SETUP & USAGE
Q: How do I set up VIANOVA?
A: Setup takes under 60 seconds. Plug VIANOVA into your car’s USB port, pair your phone once via Bluetooth, and you’re ready to drive. After that, it reconnects automatically every time you start your car.
Q: Do I need to install any apps?
A: No. VIANOVA works directly through your vehicle’s existing system. There are no apps to download, no accounts to create, and no software to manage.
Q: Does VIANOVA reconnect automatically?
A: Yes. Once paired, VIANOVA reconnects automatically each time you start your vehicle, so wireless CarPlay or Android Auto is ready without any manual steps.
PERFORMANCE & RELIABILITY
Q: Is there any delay or lag?
A: VIANOVA uses a dual-band wireless chipset to ensure fast, stable connectivity with minimal latency, delivering smooth navigation, music playback, and hands-free calling.
Q: Does VIANOVA overheat during long drives?
A: No. VIANOVA is engineered with efficient heat management to maintain stable performance during extended use, even on longer journeys.
DESIGN & INSTALLATION
Q: Will VIANOVA clutter my interior?
A: Not at all. VIANOVA’s compact, low-profile design sits cleanly in your vehicle’s USB port, blending seamlessly into your dashboard without dangling cables or bulk.
Q: Is VIANOVA secure while driving?
A: Yes. The adapter is designed to fit securely in the USB port and remain stable during daily driving conditions.
SHIPPING & SUPPORT
Q: Do you ship internationally?
A: Yes. VIANOVA is available for worldwide shipping. Delivery times may vary depending on your location.
Q: Is there a warranty?
A: Yes. VIANOVA comes with a manufacturer’s warranty covering defects in materials and workmanship. Our support team is always available to ensure your experience meets our standards.
