ViaNova 2 in 1 Carplay Adaptor
Estimated delivery
Order placed
Today
Processing
2-3 days
Delivery
10-12 days after processing
FEATURES
- Wireless Apple CarPlay & Android Auto
- Ultra-compact, low-profile design
- Plug-and-play setup in under 60 seconds
- Automatic reconnect on every start
- Fast, stable dual-band performance
- Smooth navigation, music, and calls
- Advanced heat management for reliability
- USB & USB-C adapters included
- No apps, no cables, no setup hassle
Shipping
Q: How long will it take to receive my order? A: We process all orders within 1-3 business days. After that, shipping typically takes between 7-15 business days. We appreciate your patience and promise it will be worth the wait!
Q: Can I track my order? A: Yes, absolutely. Once your order has been processed and shipped, we will send you a tracking number via email. You can use this number on our website's tracking page to follow your order's journey to your door.
Q: What is your return and refund policy? A: We are committed to ensuring you are completely satisfied with your purchase. If you are not happy with your order, you can return it within 30 days of delivery. For more details, please visit our dedicated Return & Refund Policy page.
Q: How can I contact SafeTrack? A: You can email us at safetrack@shop.com where our customer service team will be happy to help you with whatever you need!
Q: Do you ship worldwide? A: Yes
Q: Where do you ship from? A: We ship from Hong Kong
Q: Can I change or cancel my order? A: As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.
Q: What payment methods do you accept? A:We accept all major credit cards (VISA, Mastercard, AMEX).
Q: When will my order be processed? A: All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.
Q: What if I don't receive my order? A: If you don't receive your order within 30 days after shipping, you are eligible for a full refund.
Q: Will I be charged with customs and taxes? A: The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
Q: How do I return an item? A: Please contact us at safetrack@shop.com
Q: What if the item(s) I received are defective/incorrect/damaged? A: Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.
Q: When will I receive my refund? A: All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.
FAQ
FREQUENTLY ASKED QUESTIONS
Your Guide to the VIANOVA Experience
COMPATIBILITY & CONNECTION
Q: What vehicles are compatible with VIANOVA?
A: VIANOVA is designed to work with 98% of factory-wired Apple CarPlay and Android Auto vehicles. If your vehicle already supports wired CarPlay or Android Auto, VIANOVA will enable wireless functionality.
Q: What platforms does VIANOVA support?
A: VIANOVA supports Apple CarPlay and Android Auto, allowing your vehicle’s existing infotainment system to operate wirelessly without changing how you use it.
SETUP & USAGE
Q: How do I set up VIANOVA?
A: Setup takes under 60 seconds. Plug VIANOVA into your car’s USB port, pair your phone once via Bluetooth, and you’re ready to drive. After that, it reconnects automatically every time you start your car.
Q: Do I need to install any apps?
A: No. VIANOVA works directly through your vehicle’s existing system. There are no apps to download, no accounts to create, and no software to manage.
Q: Does VIANOVA reconnect automatically?
A: Yes. Once paired, VIANOVA reconnects automatically each time you start your vehicle, so wireless CarPlay or Android Auto is ready without any manual steps.
PERFORMANCE & RELIABILITY
Q: Is there any delay or lag?
A: VIANOVA uses a dual-band wireless chipset to ensure fast, stable connectivity with minimal latency, delivering smooth navigation, music playback, and hands-free calling.
Q: Does VIANOVA overheat during long drives?
A: No. VIANOVA is engineered with efficient heat management to maintain stable performance during extended use, even on longer journeys.
DESIGN & INSTALLATION
Q: Will VIANOVA clutter my interior?
A: Not at all. VIANOVA’s compact, low-profile design sits cleanly in your vehicle’s USB port, blending seamlessly into your dashboard without dangling cables or bulk.
Q: Is VIANOVA secure while driving?
A: Yes. The adapter is designed to fit securely in the USB port and remain stable during daily driving conditions.
SHIPPING & SUPPORT
Q: Do you ship internationally?
A: Yes. VIANOVA is available for worldwide shipping. Delivery times may vary depending on your location.
Q: Is there a warranty?
A: Yes. VIANOVA comes with a manufacturer’s warranty covering defects in materials and workmanship. Our support team is always available to ensure your experience meets our standards.
See VIANOVA in Action
What Our Customers Say About Vianova carplay
Compatible With Most Carplay Vehicles
Compatible with 98% of factory-wired CarPlay and Android Auto vehicles.
Supports iPhones (iOS 10+) and Android devices, and includes both USB and USB-C adapters for universal compatibility
Iphone Ready
ViaNova is designed to work seamlessly with iPhones while also fully supporting Android Auto. Once paired, your device integrates smoothly with your vehicle’s display, giving you reliable access to navigation, music, calls, and voice assistants — all without cables or extra steps.
Set Up in less than 60 seconds
Getting started takes less than a minute. Plug in ViaNova, pair once via Bluetooth, and you’re done. From then on, the adapter reconnects automatically every time you start your car, so CarPlay or Android Auto is ready before you even hit the road.
No apps required
ViaNova works directly with your vehicle’s existing system — no third-party apps, downloads, or accounts needed. This keeps your setup clean, your phone uncluttered, and your experience exactly how CarPlay and Android Auto were designed to function.
Why Vianova?
ViaNova eliminates the hassle of wired CarPlay. Its compact design and stable wireless performance keep your dashboard clean and your system ready the moment you start the car. No apps, no cables, no setup headaches — just seamless CarPlay and Android Auto, every drive.